Frequently Asked Questions (FAQs)

📦 When will my order arrive? Orders are prepared and dispatched within 1–2 business days after payment confirmation. Most parcels in Poland arrive within 2–5 business days after dispatch. You’ll receive a tracking link once your order ships.

🚚 Where do you deliver? We currently ship within Poland. International shipping may be available in the future.

🔍 How can I track my shipment? Once your order is shipped, you’ll receive an email with a tracking number and link to monitor delivery.

💳 Which payment methods do you accept? We accept secure payment methods such as:

• BLIK
• Visa
• Mastercard
• Other local payment options supported at checkout

⏳ What should I do if my delivery is delayed? Delays may occur due to weekends, holidays, weather, or courier issues. If your order is late, contact info@gyziqu.com with your order number.

🔁 Can I return my order? Yes. You can request a return within 30 days, provided the items are unused and in original packaging.

❗ What if I receive a damaged or incorrect item? Contact us within 7 days with photos and your order number. We’ll arrange a replacement or refund.

🏠 Are the quilted items washable? Yes, but we recommend gentle washing to preserve the quilted stitching. Please check the specific care label on your bedding or table runner.

💬 Need more help? Email: info@gyziqu.com Phone: +45 (716) 82297 Business hours: Monday to Friday, 9:00 AM – 5:00 PM

Thank you for choosing gyziqu.com. We’re committed to making your shopping experience smooth, reliable, and enjoyable.